Privacy Policy
1. Introduction
Welcome to Aidventuro! We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you use our travel discovery platform.
By using Aidventuro, you consent to the data practices described in this policy. If you do not agree with our practices, please do not use our services.
2. Information We Collect
Information You Provide to Us:
- Account Information: Name, email address, password, profile picture
- Profile Details: Travel preferences, interests, location
- User Content: Reviews, ratings, photos, comments, and travel experiences
- Communication: Messages, feedback, and support requests
- Survey Responses: Feedback and research participation
Information Collected Automatically:
- Usage Data: Pages visited, time spent, click patterns, search queries
- Device Information: IP address, browser type, operating system, device identifiers
- Location Data: GPS coordinates (with your permission), IP-based location
- Cookies and Tracking: Session data, preferences, analytics information
Information from Third Parties:
- Social Media: Profile information when you connect social accounts
- Business Partners: Travel service providers, booking platforms
- Public Sources: Publicly available travel information and reviews
3. How We Use Your Information
We use your information to:
- Provide Services: Enable account access, display personalized content, process reviews
- Personalization: Recommend destinations, attractions, and experiences based on your preferences
- Communication: Send updates, respond to inquiries, provide customer support
- Improvement: Analyze usage patterns, develop new features, enhance user experience
- Marketing: Send promotional content, travel deals, and relevant offers (with your consent)
- Safety and Security: Detect fraud, prevent abuse, ensure platform integrity
- Legal Compliance: Meet regulatory requirements, respond to legal requests
4. How We Share Your Information
We may share your information in the following circumstances:
With Your Consent:
- When you explicitly agree to share information
- Public reviews and content you choose to publish
Service Providers:
- Cloud hosting and storage providers
- Analytics and marketing platforms
- Payment processors and booking platforms
- Customer support and communication tools
Legal Requirements:
- To comply with applicable laws and regulations
- In response to court orders or government requests
- To protect our rights, property, or safety
Business Transfers:
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Essential Cookies: Enable basic website functionality and user authentication
- Analytics Cookies: Understand how users interact with our platform
- Preference Cookies: Remember your settings and personalization choices
- Marketing Cookies: Deliver relevant advertisements and track campaign effectiveness
You can control cookie settings through your browser preferences. However, disabling certain cookies may limit website functionality.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information:
- Encryption: Data transmission and storage encryption
- Access Controls: Limited access to personal information on a need-to-know basis
- Security Monitoring: Regular security assessments and vulnerability testing
- Incident Response: Procedures for handling potential data breaches
- Employee Training: Regular privacy and security training for staff
While we strive to protect your information, no security measures are 100% effective. We cannot guarantee absolute security of your data.
7. Your Privacy Rights
Depending on your location, you may have the following rights:
- Access: Request information about the personal data we hold about you
- Correction: Update or correct inaccurate personal information
- Deletion: Request deletion of your personal information (subject to legal requirements)
- Portability: Receive your data in a structured, machine-readable format
- Restriction: Limit how we process your personal information
- Objection: Object to processing based on legitimate interests or direct marketing
- Withdraw Consent: Revoke consent for data processing where applicable
To exercise these rights, please contact us using the information provided in this policy.
8. Data Retention
We retain your personal information for as long as necessary to:
- Provide our services and maintain your account
- Comply with legal obligations and resolve disputes
- Maintain business records and analytics
- Prevent fraud and ensure platform security
When we no longer need your information, we will securely delete or anonymize it. Some information may be retained in anonymized form for research and analytics purposes.
9. International Data Transfers
Aidventuro operates globally, and your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including:
- Standard contractual clauses approved by relevant authorities
- Adequacy decisions for countries with sufficient data protection
- Certification schemes and codes of conduct
10. Children's Privacy
Aidventuro is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover that we have collected information from a child under 13, we will promptly delete it.
If you are a parent or guardian and believe your child has provided personal information to us, please contact us immediately.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will:
- Post the updated policy on our website
- Update the “Last updated” date
- Notify users of significant changes via email or platform notifications
- Obtain consent for material changes where required by law
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Email: contact@aidventuro.com
We will respond to your inquiries within a reasonable timeframe as required by applicable law.
This Privacy Policy is part of our Terms and Conditions. By using Aidventuro, you acknowledge that you have read and understood this Privacy Policy.